{"id":1875,"date":"2024-01-11T13:01:53","date_gmt":"2024-01-11T13:01:53","guid":{"rendered":"https:\/\/sporthorseshoes.com\/faq"},"modified":"2026-03-22T18:07:47","modified_gmt":"2026-03-22T18:07:47","slug":"faq","status":"publish","type":"page","link":"https:\/\/sporthorseshoes.com\/en\/faq","title":{"rendered":"FAQ"},"content":{"rendered":"

[et_pb_section fb_built=”1″ custom_padding_last_edited=”off|desktop” admin_label=”Recipes” _builder_version=”4.24.3″ background_color=”#111008″ use_background_color_gradient=”on” background_color_gradient_stops=”#111008 0%|rgba(17,16,8,0.78) 35%|rgba(17, 16, 8, 0.78) 68%|#111008 100%” background_color_gradient_overlays_image=”on” background_image=”https:\/\/sporthorseshoes.com\/wp-content\/uploads\/2024\/01\/DSC1881.jpg” custom_margin=”41px|||||” custom_margin_tablet=”41px|||||” custom_margin_phone=”-49px||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”26px||26px|||” custom_padding_tablet=”||275px||false|false” custom_padding_phone=”||||false” animation_style=”slide” animation_intensity_slide=”1%” saved_tabs=”all” global_colors_info=”{}”][et_pb_row column_structure=”1_4,1_2,1_4″ _builder_version=”4.23.3″ background_enable_image=”off” background_size=”initial” background_repeat=”repeat-x” width=”100%” max_width=”100%” custom_padding=”40px|0px|40px|0px|true|false” animation_style=”slide” animation_direction=”right” animation_intensity_slide=”1%” use_custom_width=”on” width_unit=”off” custom_width_percent=”100%” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_divider color=”#a5a5a5″ divider_position=”center” divider_weight=”1px” disabled_on=”on|on|off” _builder_version=”4.24.3″ _module_preset=”default” width=”100%” custom_padding=”||39px|||” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.24.3″ text_font=”|600|||||||” text_font_size=”18px” text_line_height=”1.8em” header_font=”||||||||” header_2_font=”||||||||” header_2_font_size=”45px” header_2_line_height=”1.4em” header_4_font=”Alegreya Sans|700||on|||||” header_4_text_color=”#cbb285″ header_4_letter_spacing=”4px” header_4_line_height=”1.6em” text_orientation=”center” background_layout=”dark” module_alignment=”center” custom_margin=”||20px” header_2_font_size_tablet=”35px” header_2_font_size_phone=”36px” header_2_font_size_last_edited=”on|phone” header_4_font_size_tablet=”16px” header_4_font_size_phone=”” header_4_font_size_last_edited=”on|phone” global_colors_info=”{}” header_font_size__hover=”30px” header_font_size__hover_enabled=”30px” header_letter_spacing__hover=”0px” header_letter_spacing__hover_enabled=”0px” header_text_shadow_style__hover=”none” header_text_shadow_style__hover_enabled=”none” header_text_shadow_color__hover=”rgba(0,0,0,0.4)” header_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)”]<\/p>\n

FREQUENTLY ASKED QUESTIONS<\/h2>\n

If you have further questions please get in touch<\/h4>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_divider color=”#a5a5a5″ divider_position=”center” divider_weight=”1px” _builder_version=”4.23.3″ _module_preset=”default” width=”100%” custom_padding=”||39px|||” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding_last_edited=”on|phone” _builder_version=”4.24.3″ _module_preset=”default” background_color=”rgba(255,255,255,0.12)” width_tablet=”” width_phone=”90%” width_last_edited=”on|phone” custom_margin=”|auto|95px|auto||” custom_margin_tablet=”-21vw||||false|false” custom_margin_phone=”||||false|false” custom_margin_last_edited=”off|desktop” custom_padding=”80px|80px|80px|80px|true|true” custom_padding_tablet=”30px|20px|30px|20px|true|true” custom_padding_phone=”20px|0px|20px|0px|true|true” animation_style=”slide” animation_direction=”right” animation_intensity_slide=”1%” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_accordion open_toggle_text_color=”#FFFFFF” open_toggle_background_color=”RGBA(255,255,255,0)” closed_toggle_text_color=”#FFFFFF” closed_toggle_background_color=”RGBA(255,255,255,0)” toggle_icon=”P||divi||400″ icon_color=”#cdaa6c” use_icon_font_size=”on” icon_font_size=”24px” _builder_version=”4.24.3″ _module_preset=”default” toggle_text_color=”#FFFFFF” toggle_font=”Alegreya Sans|700|||||||” toggle_font_size=”22px” toggle_line_height=”1.2em” body_font=”Alegreya Sans||||||||” body_text_color=”#FFFFFF” body_font_size=”18px” body_line_height=”1.8em” toggle_font_size_tablet=”16px” toggle_font_size_phone=”18px” toggle_font_size_last_edited=”on|desktop” body_font_size_tablet=”16px” body_font_size_phone=”15px” body_font_size_last_edited=”on|phone” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”rgba(46,91,97,0.2)” global_colors_info=”{}”][et_pb_accordion_item title=”Did you test other materials? Why plastic? ” _builder_version=”4.24.3″ _module_preset=”default” global_colors_info=”{}” toggle_level=”h5″ toggle_font=”Alegreya Sans|700||on|||||” open=”off”]<\/p>\n

We chose a thermoplastic because of all the materials tested, it performed best in a wide range of environments. We have carried out several studies on this, which you can find on our website. The thermoplastic we chose is very resistant and can be easily attached to the hoof without the need for welding or a long fitting process to perfectly shape the adhesive horseshoe. We have also found that many other plastics on the market are either too hard or too soft, which means they cannot withstand the weight of the horse and the stresses. For this reason, we opted for our thermoplastic. <\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”What is the next project?” open=”off” _builder_version=”4.24.3″ _module_preset=”default” global_colors_info=”{}” toggle_level=”h5″ toggle_font=”Alegreya Sans|700||on|||||”]<\/p>\n

We are currently working on our own stud plate. This is a half plate which can be placed at the bottom of the shoe and can be attached or removed at any time. This type of stud plate is directly being designed for competition style riding such as for: polo riders, eventing riders. We would advise that we have designed this horseshoe to have suitable grip for everyday riding therefore this stud plate is only needed for regular competition riders. If you are unsure your horses needs, you can contact us on info@shs-office.at<\/a> and we will be more than happy to help you find the right products for you. <\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”How does the dampening work?” _builder_version=”4.24.3″ _module_preset=”default” global_colors_info=”{}” toggle_level=”h5″ toggle_font=”Alegreya Sans|700||on|||||” open=”off”]<\/p>\n

In comparison to an iron horseshoe you can imagine that the plastic has better cushioning and flexibility than of iron. This is because plastic can absorb the impact force, whereas iron will transmit the impact force through vibrational waves. We conducted a study showing the comparison of dampening between iron and our product, our results have shown that iron carries up to 4 times the vibrational transmissions.
The thermoplastic we have chosen specifically to have as similar as possible vibrational forces and impact as a bare hoof. The bare hoof naturally absorb a large amount of this shock and impact by expanding in the heel and frog. Iron subsequently restricts this as it is a fixed object once attached to the hoof keeping it alined vertically and horizontally, not allowing the horse hoof to absorb the impact in a natural way, resulting in the impact being transmitted in vibrations to other areas such as the joints. For this reason, the thermoplastic chosen is flexible for the hoof to enhance the natural cushioning and absorption of a bare hoof. <\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”How does the plastic horseshoe have more grip than iron?” _builder_version=”4.24.3″ _module_preset=”default” global_colors_info=”{}” toggle_level=”h5″ toggle_font=”Alegreya Sans|700||on|||||” open=”off”]<\/p>\n

We have conducted a study at the University of Vienna, specifically on the grip comparison of our product as well as, iron horseshoes and a bare hoof. We discovered that our product not only has an improved grip to an iron horseshoe but also a bare hoof itself. This is because of the development process, we wanted to design a product that has significant grip and can used across all terrains. <\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”How long do they last and can they be reused?” _builder_version=”4.24.3″ _module_preset=”default” global_colors_info=”{}” toggle_level=”h5″ toggle_font=”Alegreya Sans|700||on|||||” open=”off”]<\/p>\n

We recommend a shoeing period of approx. 4-6 weeks under normal circumstances. In addition, we recommend always using new performers after the 6 week period, as most horses run slightly unevenly. This means that even if the hoof protection looks reusable, it would not be best to reapply an unevenly worn hoof protection. However, if the perfomer can be reused, it is possible to replace the old adhesive pad with a new one. We offer the re-gluing set for this purpose. <\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”How does the performer promote blood circulation?” _builder_version=”4.24.3″ _module_preset=”default” global_colors_info=”{}” toggle_level=”h5″ toggle_font=”Alegreya Sans|700||on|||||” open=”off”]<\/p>\n

The iron horseshoe provides less healthy blood circulation in the hoof by restricting its movement, resulting in less horn growth and potentially more brittle hooves. This is opposite in a bare hoof as the constant movement in the horn and flexibility promotes constant blood circulation which then improves the over all horn growth and quality. This is why we designed our plastic horseshoe to mimic a bare hoof as closely as possible in order to always optimise hoof growth and blood circulation. <\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”What are the possible applications?” _builder_version=”4.24.3″ _module_preset=”default” global_colors_info=”{}” toggle_level=”h5″ toggle_font=”Alegreya Sans|700||on|||||” open=”off”]<\/p>\n

The Performer not only has its strengths in sports, but can also be used in combination with pads, plates, cleats or grips, which makes it suitable for the treatment of various diseases.<\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Do I need a specialised farrier?” _builder_version=”4.24.3″ _module_preset=”default” global_colors_info=”{}” toggle_level=”h5″ toggle_font=”Alegreya Sans|700||on|||||” open=”off”]<\/p>\n

In principle, you do not need a specialized farrier. However, we recommend that you always carry out the fitting with your farrier at the beginning. Please do not expect your farrier to be able to carry out the fitting without training. <\/span>Like any other new product, the Performer requires an introduction and training. For ease of use, we offer a video call in which a professional accompanies and advises you or your farrier during fitting. If any problems arise in the weeks after fitting, we are always there to analyze the problem and find a suitable solution. The process sounds simple, but should not be underestimated, as even small mistakes can lead to the shoe coming loose. <\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”How long is the application process?” _builder_version=”4.24.3″ _module_preset=”default” global_colors_info=”{}” toggle_level=”h5″ toggle_font=”Alegreya Sans|700||on|||||” open=”off”]<\/p>\n

On average an experienced customer takes between 15-20 minutes for the application process, however we do understand if it is your first time it could also take 30 minutes or more. We would advise to never rush and to take each step carefully until you are completely use to the procedure. It also depends on the amount of work needed to be completed and of course if the size is already a close fit there is not much time needed for the shaping process also. <\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”How much do they cost?” _builder_version=”4.24.3″ _module_preset=”default” global_colors_info=”{}” toggle_level=”h5″ toggle_font=”Alegreya Sans|700||on|||||” open=”off”]<\/p>\n

The package costs 76,60\u20ac for regular customers. Within the package you always receive 2 performer horseshoes, glue, primer and an application brush. We also offer specialised deals for our farriers as well as giving discount for bulk orders. <\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Why do we need a primer?” _builder_version=”4.24.3″ _module_preset=”default” global_colors_info=”{}” toggle_level=”h5″ toggle_font=”Alegreya Sans|700||on|||||” open=”off”]<\/p>\n

Unlike many other primers, our primer is not a cleaner, but an bonding agent. The primer forms a sticky layer between the hoof and the adhesive flap, which ensures that the adhesive adheres optimally to the hoof horn. Please always ensure that the primer is not touched after application, not even by clothing, gloves or other materials. Apart from the red adhesive film, nothing should come into contact with the primer to avoid damaging the layer. <\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Why did you choose this glue?” _builder_version=”4.24.3″ _module_preset=”default” global_colors_info=”{}” toggle_level=”h5″ toggle_font=”Alegreya Sans|700||on|||||” open=”off”]<\/p>\n

We chose this glue because it works almost like rubber and has incredibly flexible properties. Because of this the hoof does not get restricted by the bonding process, which means when the hoof grows, the glue allows the natural expansion that would occur if the horse was bare hoof. Unfortunately, this flexibility is not possible with a 2 component glue or a super glue. Our adhesive glue itself is so elastic and flexible that is can compensate for any pulling movements in the hoof as it adapts to the growth. Even during extreme turns or movements of the hoof Inside, the horseshoe still have slight movement and absorbs a majority of the pressure which would usually be transferred to the joints. <\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Is there methods to make them suitable for different sports\/ weather conditions?” _builder_version=”4.24.3″ _module_preset=”default” global_colors_info=”{}” toggle_level=”h5″ toggle_font=”Alegreya Sans|700||on|||||” open=”off”]<\/p>\n

For extreme weather conditions, for example in winter, we suggest adding small spikes or snow grips to make the horseshoe optimised for the weather. We do sell both of these and we usually send out the perfromer with the spikes attached if you do make the purchase together, however we do not attach the snow grips the would need to be cut and attached by a farrier in the fitting process. Unfortunately, no other brand than those that we sell fit in the performer. <\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Are they approved for competition?” _builder_version=”4.24.3″ _module_preset=”default” global_colors_info=”{}” toggle_level=”h5″ toggle_font=”Alegreya Sans|700||on|||||” open=”off”]<\/p>\n

We have received the FN certification, which means they are officially allowed into all competition. It can always also depend on the judge so we would suggest always checking beforehand. <\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”What is this hoof protection for? Is it only suitable for sporting purposes? ” _builder_version=”4.24.3″ _module_preset=”default” global_colors_info=”{}” toggle_level=”h5″ toggle_font=”Alegreya Sans|700||on|||||” open=”off”]<\/p>\n

The Performer was primarily developed for professional sports and has been proven to improve the performance of horses due to its light weight, its high grip on natural surfaces and its cushioning, which is particularly useful in racing. In addition, it is also ideal for use for various hoof problems, as it provides sufficient stability for horn gaps and a particularly horn-friendly and tested adhesion. Of course, various pads, cushions and wedges can also be integrated. The plastic can also be easily processed with a rasp or grinding machine without sticking. <\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”What is the process to make them flexible?” _builder_version=”4.24.3″ _module_preset=”default” global_colors_info=”{}” toggle_level=”h5″ toggle_font=”Alegreya Sans|700||on|||||” open=”off”]<\/p>\n

During the development of the Performer, we chose a thermoplastic, because unlike any other plastic on the market, a thermoplastic can be moulded by heat so we have the opportunity to leave the tabs attached meaning it does not need to be welded. The thermoplastic needs to be placed in hot water, approximately 90 to 100 degrees therefore we recommend using a stove pot. This makes it adaptable. You take it out, put it on the hoof and can adjust it to any convenient shape. Cool it down afterwards in cold water and it will stay in that shape. <\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Is the Performer safe?” _builder_version=”4.24.3″ _module_preset=”default” global_colors_info=”{}” toggle_level=”h5″ toggle_font=”Alegreya Sans|700||on|||||” open=”off”]<\/p>\n

A plastic horseshoe, especially a glued-on one, has a substantially higher safety advantage compared to an iron horseshoe. This is apparent in herd keeping as, if horses should kick at each other, the plastic dampens the impact much better due to the rounded edges at the front. This is partly because it\u2019s made of plastic and partly, because the edges are not as sharp as, for example, it\u2019s often seen on a bare hoof. Another safety aspect is the adhesive tabs. We don\u2019t nail, we glue the adhesive tabs. These are just thin plastic tabs that are absolutely safe, so the horse can neither step on them nor injure themselves or anything else. The worst that can happen with the product is the horse stepping on it, pulling off the horseshoe, and that\u2019s it. If the horses were to step on each other, nothing can happen. So it is currently the safest thing you will have in herd keeping or on a stabled horse. <\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”What do you do in workshops?” _builder_version=”4.24.3″ _module_preset=”default” global_colors_info=”{}” toggle_level=”h5″ toggle_font=”Alegreya Sans|700||on|||||” open=”off”]<\/p>\n

The workshops are divided into two parts. There\u2019s a theory part and a practical part. The theory part always takes place in the morning. In the theory part, we go through the horseshoe itself, with the different questions that everyone has. What are the advantages of glued-on plastic horseshoe? Also, in comparison with other products on the market. In the practical part, things really get down to business for each participant. Everyone gets the chance to work with the product as much as they want, to shape it, to glue it with our help. At the very end we go to a real horse and everyone gets the chance to glue a hoof under our guidance. <\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Who are the workshops for?” _builder_version=”4.24.3″ _module_preset=”default” global_colors_info=”{}” toggle_level=”h5″ toggle_font=”Alegreya Sans|700||on|||||” open=”off”]<\/p>\n

Our workshops are designed not only for farriers, but also for the regular customers. We want to provide the customer with an understanding of the hoof, its structure, how to work with it, and of course how to handle the Performer. Our workshops are structured so that you, whether you are a farrier or a customer, always learn to get the most out of the performer for you and your horse. <\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”How often do the workshops take place and how many should I attend?” _builder_version=”4.24.3″ _module_preset=”default” global_colors_info=”{}” toggle_level=”h5″ toggle_font=”Alegreya Sans|700||on|||||” open=”off”]<\/p>\n

We try to do one or two workshops a month. Our workshops are designed in such a way that every participant has the opportunity to work with the horse and to speak with us to get their questions answered. But we\u2019re also excited when you reach out to us, if you want to have a workshop at your stable or if you have a school and would like to have a workshop focused on the performers at your place, you can contact us anytime. We would advise to attend at least on workshop,if you are unconfident or feel you need more training you are more than welcome to come again or get in touch with us for a call. <\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”What do I do if the horse messes around?” _builder_version=”4.24.3″ _module_preset=”default” global_colors_info=”{}” toggle_level=”h5″ toggle_font=”Alegreya Sans|700||on|||||” open=”off”]<\/p>\n

Our glue is instantly adhesive. This means that there is no prolonged period during which the hoof guard has to be held centered on the hoof, allowing one to glue it very quickly even for restless horses. And another important aspect is that through working with the performer there is basically no risk of injuring oneself or the horse during the process. There are no nails involved. Should the horse somehow step on it at an angle, if something happens, which is always a possibility, the product will break before anyone gets hurt by it. <\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”What sizes are available and why?” _builder_version=”4.24.3″ _module_preset=”default” global_colors_info=”{}” toggle_level=”h5″ toggle_font=”Alegreya Sans|700||on|||||” open=”off”]<\/p>\n

The Performer is currently available in six sizes, from size 000 to size 3, whereby we always measure in 5 mm increments. With our product, it is important to measure the widest part of the hoof, not the length. The smallest size starts at 110 millimeters, the largest size currently available goes up to a width of 147 millimeters. We are planning to launch more sizes and assure you that there will soon be a wider choice for your horses. You can find our size chart on our product page, where we also provide a diagram to show you where to measure. <\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Do I need special equipment to attach them?” _builder_version=”4.24.3″ _module_preset=”default” global_colors_info=”{}” toggle_level=”h5″ toggle_font=”Alegreya Sans|700||on|||||” open=”off”]<\/p>\n

You only need extra an electric stovetop or a gas cooker to heat up the water, a heat gun, and sandpaper. We recommend 80 or 100 grit. Everything else comes in the package. The primer\u2019s included in the kit, the adhesive tabs are already on the product, and the brush is in there too. <\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”What are the do\/don't?” _builder_version=”4.24.3″ _module_preset=”default” global_colors_info=”{}” toggle_level=”h5″ toggle_font=”Alegreya Sans|700||on|||||” open=”off”]<\/p>\n